ACH
A US bank transfer network used, for example, to receive salaries or payments into a dollar account.
AML/CFT
Anti-money laundering and countering the financing of terrorism. Measures include identity checks, checks on the source of funds and monitoring unusual transactions.
BIC / SWIFT
A code identifying a bank. It may be requested along with the recipient’s account details to route a transfer.
Blockchain address
An identifier used to receive crypto assets on a network. Check the address, network and asset before sending: a mistake can make funds unrecoverable.
Buying crypto assets
Acquiring crypto assets in exchange for a currency, such as euros or CFA francs, or another digital asset.
Cashback
A refund of part of an eligible purchase. The amount and conditions depend on the programme.
Conversion
Exchanging one currency or asset for another. The amount received depends on the exchange rate and applicable fees at the time of the transaction.
Crypto asset
A digital asset recorded on a blockchain. Cryptocurrencies, stablecoins and certain tokens are types of crypto assets.
Crypto asset price
The value of one unit of a crypto asset in a given currency. It can vary by market, platform and time of exchange.
Customer due diligence questionnaire
Questions used to understand your activity and how you use a service, notably as part of compliance checks.
Electronic money institution
A company authorised to issue and manage electronic money under the applicable regulations. This status is distinct from that of a bank.
Escrow
A mechanism that holds an asset during a transaction and releases it when the agreed conditions are met. In P2P trading, you must still check that payment has been received.
Exchange rate
The value of one currency expressed in another. A transaction’s quoted rate may differ from the indicative rate shown in a converter.
Force majeure
An exceptional event that may prevent an obligation from being fulfilled. Its definition and effects depend on the applicable law and contract.
IBAN
An international bank account identifier. It identifies the receiving account, notably for SEPA transfers in euros.
KYC — Know Your Customer
Verification of a customer’s identity. It may include an identity document, a photo and, depending on the circumstances, supporting documents.
Login verification
A check to confirm that a login is yours. Additional verification may be required on a new device.
Mobile money
A service for holding, receiving or sending money using a phone, usually through an account linked to a mobile number.
Multi-currency
Describes a service that lets you manage several currencies in one interface, such as euros and dollars.
Operator
A person authorised to assist you or process certain operations as part of their role.
P2P — Peer to peer
An exchange between two users. The buyer and seller choose an offer and follow its terms, including the price, payment method and time limit.
Party / Parties
The people or companies entering into a contract. In Flowxi’s terms of use, this refers notably to Flowxi and the user.
Platform
The interfaces and tools providing access to a service, such as a website, mobile app or API.
Purchase or sale limit
The minimum or maximum amount allowed for a transaction or period. A P2P listing may also set its own limits.
Referral / Affiliation
A programme that lets you recommend a service and receive a reward when its stated conditions are met.
Selling crypto assets
Exchanging crypto assets for a currency or another asset at the price and under the conditions agreed for the transaction.
SEPA
The Single Euro Payments Area. A SEPA transfer lets you send euros between bank accounts in participating countries.
Services
Features provided by a platform, such as payments, transfers, conversion or support.
Stablecoin
A crypto asset designed to track a reference value, often a currency such as the dollar. Stability is an objective, not an absence of risk.
Technical failure
An incident that disrupts a service, such as an unavailable app, a network problem or an interrupted transaction.
Terms of use
A document setting out the rules for accessing a service and the rights and obligations of both its users and the company.
Token
A digital token issued on a blockchain. Depending on its design, it can represent value, a right or access to a service.
Transaction
A recorded operation, such as a deposit, withdrawal, payment, transfer or conversion. Its status lets you track its progress.
Transaction fees
An amount charged for a transaction. Fees may be fixed, percentage-based or a combination of both. Check the summary before confirming.
Two-factor authentication (2FA)
Protection that requires two distinct forms of evidence to confirm your identity, such as a password and a code from an authenticator app.
USDC
A stablecoin issued by Circle and designed to track the US dollar. For a transfer, the sender and recipient must use a compatible network.
User
A person who uses a service after accepting its access and usage conditions.
User account
Your personal space for accessing services, your information and your transaction history.
Wallet
A tool for managing digital assets and sending or receiving them. Depending on the service, the keys are managed by the user or a provider.
Wire
A bank transfer used notably in the United States. It follows a different processing route from ACH; timing and fees depend on the banks involved.